After operations foundation has been established (people, process, and technology), we then strive for operation excellence. This can be achieve using automation. In actual, many level 1 troubleshooting can be automated. Within Simply Data, we have automated many mundane and repetitive tasks such as generating monthly report, preventive maintenance, and of course, L1 troubleshooting.
By doing this, it frees up our engineers to be involved and participate in complex projects or designing solutions. This not only gives them more exposure, but it also helps accelerates their upskilling progress. This is just the first video demo in our automation series. Stay tune to see more use cases.
View our 5-minutes demo session here: